Biography

Xiayu Chen is an Associate Professor in the School of Management at the Hefei University of Technology. She received the Ph.D. degree in Information Systems from the University of Science and Technology of China and the City University of Hong Kong. Her research interests include electronic commerce and social media. She has published papers in journals such as Journal of Operations Management, Information Systems Journal, Journal of Information Technology, Decision Sciences, Information & Management, International Journal of Electronic Commerce and Computers in Human Behavior. Xiayu Chen currently serves as an Associate Editor for Information Systems Journal, International Editorial Review Board of International Journal of Information Management, and a Track Chair for Wuhan International Conference on E-Business (WHICEB).

Publications

• “How Does Business-IT Alignment Influence Supply Chain Resilience? ”, Information & Management, 2023, (60: 6), pp. 103831.

• “An Eye-Tracking Study on the Role of Attractiveness on Consumers’ Purchase Intention in E-commerce Live Streaming”, Electronic Commerce Research, 2023

• “The Effects of Match-Up Cues on Consumer Purchase Behavior in Live Streaming E-Commerce”, Journal of Retailing and Consumer Services, 2023, 74, pp. 103441. 

• “The Signaling Mechanisms in Social Commerce: An Empirical Study from Risk and Identity Perspectives”, Behaviour & Information Technology, 2023.

• “The Role of Situational Normality, Swift Guanxi and Perceived Effectiveness of Social Commerce Institutional Mechanisms: An Uncertainty Reduction Perspective”, Industrial Management & Data Systems, 2022, (122: 12), pp. 2609-2632.

• “Dual-MGAN: An Efficient Approach for Semi-supervised Outlier Detection with Few Identified Anomalies”. ACM Transactions on Knowledge Discovery from Data (TKDD), 2022, (16:6), pp. 1-30.

• “Internal Social Media or External Social Media? The Effects of Work-Related and Social-Related Uses of Social Media on Improving Employee Performance”, Internet Research, 2022, 52, pp. 78-108.

• “What Motivates Employees to Use Social Media at Work? A Perspective of Self-Determination Theory”, Industrial Management & Data Systems, 2022, (122:1), pp. 55-77.

• “Influence of augmented reality product display on consumers’ product attitudes: A product uncertainty reduction perspective”, Journal of Retailing and Consumer Services, 2022, 64, 102828. 

•  “Understanding the Role of Affordances in Promoting Social Commerce Engagement”, International Journal of Electronic Commerce, 2021, (25:3), pp. 287-312. 

•  “The Impact of Imitation on Chinese Social Commerce Buyers’ Purchase Behavior: The Moderating Role of Uncertainty”, International Journal of Information Management, 2021, 56, 102262.

• “Internal Integration, External Integration, and Firm Performance: The Moderating Roles of Distributive and Procedural Justice”, Decision Sciences, 2021, (52:1), pp. 78-108.

• “Do Stressors Stifle or Facilitate Employees’ Innovative Use of Enterprise Systems? The Moderating Role of IT Mindfulness”, Information Technology & People, 2021, (34:3), pp. 955-977.

• “Does It Pay to Align a Firm’s Competitive Strategy with Its Industry IT Strategic Role？”, Information & Management, 2020, (57:8), pp. 103391.

• “Whose and What Content Matters? Consumers’ Liking Behavior Toward Advertisements in Microblog”, Journal of Electronic Commerce Research, 2020, (21:4), pp. 252-276.

• “What motivates consumer engagement in microblogs? The roles of brand post characteristics and brand prestige”, Electronic Commerce Research, 2020, 1-13.

• “Exploring Users’ Switching Between Social Media: An Empirical Study of Blogger Migration to Microblogging”, Internet Research, 2020, (30:6), pp. 1811-1833. 

• “The Impact of Social Media Support for Communication on Employee Performance: Social Exchange Relationships as Explanation Mechanisms, Journal Knowledge Management, 2020, (22:6), pp. 1289-1314. 

• “Integrating the Bright and Dark Sides of Communication Visibility in Enterprise Social Media for Knowledge Management and Creativity: The Moderating Role of Regulatory Focus”, Computers in Human Behavior, 2020, 111, 106421.

• “Understanding the relationship between food experiential quality and customer dining satisfaction: A perspective on negative bias”, International Journal of Hospitality Management, 2020, 87, 102381.

• “How Do Enterprise Social Media Affordances Affect Social Network Ties and Job Performance?”, Information Technology & People, 2020, (33:1), pp. 361-388.

• “Enterprise Social Media Use and Overload: A Curvilinear Relationship”, Journal of Information Technology, 2019, (34:1), pp. 22-38. 

• “How Technology Support for Contextualization Affects Enterprise Social Media Use: A Media System Dependency Perspective”, IEEE Transactions on Professional Communication, 2019, (62:3), pp. 279-297. 

• “Social Support, Source Credibility, Social Influence and Impulsive Purchase Behaviour in Social Shopping”, International Journal of Electronic Commerce, 2019, (23:3), pp. 297-327.

• “Factors affecting smart community service adoption intention: affective community commitment and motivation theory,” Behaviour & Information Technology, 2019, (38:12), pp. 1324-1336.

• “The Competition of Homophily and Popularity in Growing and Evolving Social Networks”, Scientific Reports, 2018, (8:1), pp. 1-15.

• “Social Value and Consumer Social Shopping Intention: The Moderating Role of Experience,” Information Technology & People, 2018, (31:3), pp. 688-711. 

• “Economic and Social Satisfaction of Buyers on Consumer-to-Consumer Platforms: The Role of Relational Capital”, International Journal of Electronic Commerce, 2017, (21:2), pp. 219-248.

• “Understanding Buyers’ Loyalty to a C2C Platform: The Roles of Social Capital, Satisfaction and Perceived Effectiveness of E-Commerce Institutional Mechanism,” Information Systems Journal, 2017, (27:1), pp. 91-119. 

• “The Role of Website Quality and Social Capital in Building Buyers’ Loyalty”, International Journal of Information Management, 2017, (37:1), pp. 1563-1574.

• “Enhancing the Flow Experience of Consumers in China through Interpersonal Interaction in Social Commerce”, Computers in Human Behavior, 2016, (58:1), pp. 306-314. 

•  “What Drives Trust Transfer? The Moderating Roles of Seller-Specific and General Institutional Mechanisms,” International Journal of Electronic Commerce, 2015, (20:2), pp. 261-289. 

Conference Presentations

• “How Does Enterprise Social Media Lead to Work-Family Conflict: From a Boundary Strength Perspective”, Forty-First International Conference on Information Systems (ICIS), Hyderabad, India, 2020, December 13-16.

• “How Big Data Analytics Improve Supply Chain Performance: Considering the Roles of Supply Chain and IS Strategy”, Forty-First International Conference on Information Systems (ICIS), Hyderabad, India, 2020, December 13-16.

• “Beneficial Non-Compliance with Inadequate Information Systems”, Forty-First International Conference on Information Systems (ICIS), Hyderabad, India, 2020, December 13-16.

•  “The impact of technology attractiveness on impulsive purchase behavior in social commerce”, Twenty-Fourth Pacific Asia Conference on Information Systems (PACIS), Dubai, UAE, 2020, June 22-24.

•  “Understanding Uncertainty Reduction Mechanisms in Social Commerce”, Twenty-Fourth Pacific Asia Conference on Information Systems (PACIS), Dubai, UAE, 2020, June 22-24.

• “A Coherent Two-Phased Perspective of Online Group Buying”, Twenty-Fourth Pacific Asia Conference on Information Systems (PACIS), Dubai, UAE, 2020, June 22-24.

•  “Self-Awareness or Context-Awareness? The Role of Awareness in Herd Behavior”, Fortieth International Conference on Information Systems (ICIS), Munich, Germany, 2019, December 15-18.

• “The Impact of Herd Behavior on Purchase Behavior: The Moderating Role of Uncertainty”, Twenty-Third Pacific Asia Conference on Information Systems (PACIS), Xi’an, China, 2019, July 8-12.

• “Leading for Enterprise System Use: A Moderated Mediation Analysis”, Thirty-Ninth International Conference on Information Systems (ICIS), San Francisco, America, 2018, December 13-16.

• “The Impact of Enterprise Social Media Use on Overload: The Moderating Role of Communication Visibility”, Twenty-Second Pacific Asia Conference on Information Systems (PACIS), Yokohama, Japan, 2018, June 26-30.

• “Effects of Overload Expansion of Mobile Technologies Use on Job Satisfaction and Its Coping”, Twenty-Second Pacific Asia Conference on Information Systems (PACIS), Yokohama, Japan, 2018, June 26-30.

• “Understanding the Adoption of Smart Community Services: Perceived Usefulness, Enjoyment, and Affective Community Commitment”, 51th Hawaii International Conference on System Sciences (HICSS), Hawaii, USA, 2018, January 5-8.

• “The Impact of Technology Support for Contextualization and Media System Dependency on Enterprise Social Media Use”, Twenty-first Americas Conference on Information Systems (AMCIS), Puerto Rico, 2015, August 13-15.

• “The Moderating Effects of Contextual Factors on a Buyer’s Trust in E-commerce Platforms and Sellers”, 18th Pacific Asia Conference on Information Systems (PACIS), Chengdu, China, 2014, June 24-28.

• “The Impact of Enterprise Social Networking Use on Team Performance: Transactive Memory System as an Explanation Mechanism”, 18th Pacific Asia Conference on Information Systems (PACIS), Chengdu, China, 2014, June 24-28.