Team social media usage and intra-team competition and cooperation: a social information processing perspective
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DOI码:10.1108/ITP-02-2020-0058
发表刊物:Information Technology & People
关键字:Social media usage; Cooperation perception; Competition perception;Trade-off, Social information processing theory
摘要:Purpose–This study aims to explore how team task-related social media usage (TSMU) and social-relatedsocial media usage (SSMU) affect employees’perceptions of intra-team cooperation and competition andfurther individual creativity.Design/methodology/approach–This study conducted a questionnaire survey on enterprises in China thathave implemented social media and obtained 348 useable questionnaires from 55 work teams.Findings–The results revealed that employees’perceptions of intra-team cooperation and competition canpromote employees’creativity. Employees’cooperation perception can be significantly positively affected byTSMU and SSMU, whereas employees’competition perception can be significantly positively affected byTSMU. Regarding congruence, the results indicated that the more balanced between TSMU and SSMU, thestronger the competition perception.Practicalimplications–Managers should pay critical attention to the role of team social media usage (SMU)in shaping employees’perceptions of their team environments. They should realize the different outcomes andthe joint effects of the different types of SMU.Originality/value–This study contributes to the social media literature by explaining the impact of teamSMU on employees’perceptions and evaluations of team environments based on the social informationprocessing theory. The study presents the relationships among team SMU, employees’perceptions ofcooperation and competition and employee creativity. Moreover, this study expands research on the trade-offof SMU by exploring the impact of balanced and imbalanced SMU in a work team.
合写作者:Qian Huang,Hefu Liu,Youying Wang
第一作者:Shuqin Zhang
论文类型:期刊论文
学科门类:管理学
文献类型:J
卷号:35
期号:1
页面范围:410-434
是否译文:否
发表时间:2021-12-24
收录刊物:SSCI